Latest Features

Service Creation and Configuration within Uboss

Two changes have been made regarding service configuration.  These two changes will provide greater flexibility and ease of use when creating and managing packages, services and devices in Uboss. Rolling Contracts Uboss will now allow services to be configured as ‘rolling contract’.  Which means it must be assigned for a predetermined duration and can only be cancelled/unassigned during a specified […]

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Linked Number Function

Ofcom have recently introduced a regulation whereby 03x numbers are automatically reserved for those customers that have the applicable 08x number assigned.  More information is available here Uboss supports this regulation through the use of linked numbers, whereby if an 08x number is assigned to a business then the corresponding 03x number will automatically be added to the business number […]

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Number Categories in User Packages

In a new enhancement to the Package creation in Uboss, we can now include a number category with a user package. This allows resellers to make bundles that are more logical to users by optionally including a DDI, without having the numbers billed as a separate line item  Number Categories can only be added to new bundles are presented as […]

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Unity Dashboard

Unity Dashboard is an essential tool for providing real-time visibility of inbound and outbound activity as well as queue conditions across all Call Centres.  Suitable for Call Centres of any size, Unity Dashboard provides the flexibility to display your key call handling metrics. As a completely configurable application, Unity Dashboard can display any number of queues and statistics giving you […]

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Call Recording Usage Report

Call Recording Storage charges we have released two additional elements to help Partners understand what usage their clients’ are using and where they go to adjust retention periods to reduce storage usage/ charges. The two new elements are call recording usage reporting features that will show the quantity of GBs used for a Partners total customer base split by customer, plus […]

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Packet Analyzer

Packet Analyzer is a BroadSoft platform management module built into Uboss. It is designed for BroadSoft platform Owners to manage all call traffic, users, devices and call quality issues on your network. As an automated system, Uboss will alert you when customers report poor quality calls allowing you to maximize customer service. Packet Analyzer mirrors the BroadSoft hierarchy allowing providers, […]

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Bulk Loader & Bulk Service Configuration

Uboss features two powerful tools to automate many of the actions involved in adding and removing users from the BroadWorks platform and also configuring services. These are Bulk Job and Bulk Service Configuration Bulk Job Bulk Job can be used to Add, Modify and Quarantine users and assign and unassign users to them. Through the use of a template, users […]

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Uboss Custom Reports

Uboss features a number of unique reports that add value for customers and provide differentiation for BroadSoft platform owners. Among these are the Heat Map, which will graphically show the pattern of incoming calls and the Auto Attendant Activity Report, which reports on which options inbound callers are choosing on the AA. Both options provide customers considerable insight into incoming […]

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Private Label Branding

  Uboss supports bespoke branding for Distributors, master Agents and Private Label Resellers at all levels from customer apps and portal to invoices and IP phones. This cascading branding provides a true private label option for Distributors and allows Resellers to build their own brand equity Uboss Portal Branding – Create a custom Uboss portal URL for enhanced branding and display […]

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Latest Features

Service Creation and Configuration within Uboss

Two changes have been made regarding service configuration.  These two changes will provide greater flexibility and ease of use when creating and managing packages, services and devices in Uboss. Rolling Contracts Uboss will now allow services to be configured as ‘rolling contract’.  Which means it must be assigned for a predetermined duration and can only be cancelled/unassigned during a specified […]

Find out more

Linked Number Function

Ofcom have recently introduced a regulation whereby 03x numbers are automatically reserved for those customers that have the applicable 08x number assigned.  More information is available here Uboss supports this regulation through the use of linked numbers, whereby if an 08x number is assigned to a business then the corresponding 03x number will automatically be added to the business number […]

Find out more

Number Categories in User Packages

In a new enhancement to the Package creation in Uboss, we can now include a number category with a user package. This allows resellers to make bundles that are more logical to users by optionally including a DDI, without having the numbers billed as a separate line item  Number Categories can only be added to new bundles are presented as […]

Find out more

Latest Tweets

  • Profile Image Uboss Please be aware that @bt_uk are currently having problems affecting various services. If you are having problems please contact us.
    71 days ago
  • Profile Image Uboss UCaaS to see prolonged growth due to intersecting technologies #cloud on the rise “in a big way” https://t.co/al17Y456gk
    80 days ago
  • Profile Image Uboss Lee Houston is cycling from London to Paris with @PescadoGroup for @ClaireHouse #DigDeep #Lycra https://t.co/LNIiKr0mln
    108 days ago
  • Profile Image Uboss Growth of CPaaS could change the face of #UC. Will we see the rise of embedded comms? https://t.co/uf3z7xRTA4
    128 days ago