IVR Voice Provisioning with PromptVoice
We are pleased to introduce a range of licenses from PromptVoice – the IVR voice recording and music and messaging service.
This complete on-hold music, prompt and messaging service is driven by a powerful portal that gives your clients full control. Once enabled within the Uboss portal, we will supply you with the login details for your ProMusic portal access.
The portal includes everything you need to turn your ‘Music on Hold’ into a powerful ‘On-hold Marketing’ solution. Enabling you to upsell any service or product while also re-enforcing your brand values to your callers:
– Library of 10,000+ inspirational on-hold marketing messages
– Over 300 active voice artists as well as text to speech characters for bespoke messaging
– 50 languages and dialects
– 10 radio-quality playlists, to keep the caller experience refreshed
– 1 simple web portal to order bespoke recordings and schedule times and dates of when recordings should play
Dave Dadds, CEO of DRD Communications, said, “We immediately saw the market opportunity for this personalization service. The standard queuing experience doesn’t leave a caller with a positive feeling, but being able to use this valuable time to improve the caller experience and deliver benefits to the organisation is a step change that we think most businesses can benefit from.”